Privacy
Privacy policy
Last updated: August 19, 2025
Information we collect
We collect information to provide and improve Ovaya’s services, including:
Account details: Name, email, job title, company name, contact information
Business data: Uploaded compliance documents, shipment details, certificates
Usage data: How you interact with the platform, pages visited, features used
Technical data: IP address, browser type, device details.
Use of your information
We use collected information to:
Deliver and maintain Ovaya’s compliance services
Automate document processing and tracking
Provide customer support and respond to enquiries
Personalise your experience and recommend features
Analyse usage to improve performance and security
Fulfil legal and regulatory obligations
Ensuring Data security
We use industry-standard encryption and secure storage to protect your information from unauthorised access, alteration, or loss.
While we maintain strict safeguards, no system is fully immune to security risks, and we cannot guarantee complete protection.Disclosure to Third parties
We do not sell or rent personal information.
We may share data with:Service providers: Cloud hosting, analytics, or support tools under confidentiality agreements.
Regulatory authorities: When legally required or authorised by you.
Partners: Only with explicit consent for integrations or joint services.
Use of Cookies
Ovaya uses cookies and similar technologies to:
Improve site performance and experience.
Remember preferences and login sessions.
Analyse traffic and feature usage
You can adjust browser settings to block cookies, but some features may not work properly.
Updates
We may update this Privacy Policy to reflect changes in services or legal requirements.
We encourage reviewing it periodically for the latest informationContact
If you have questions about this policy or how we handle data, contact us at:
privacy@ovaya.com